Privacy Policy

At OmLock, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, products, or services.

Information We Collect:

  • Personal Information: When you interact with OmLock, we may collect personal information such as your name, email address, phone number, billing address, and shipping address. This information is necessary for order processing, customer support, and communication purposes.
  • Device Information: We may collect information about the devices you use to access our website or use our products, including device identifiers, IP address, browser type, and operating system.
  • Usage Data: We may collect data about your interactions with our website, such as pages visited, products viewed, and actions taken. This information helps us improve our website and tailor our products and services to better meet your needs.

How We Use Your Information:

  • Order Processing: We use your personal information to process and fulfil orders, communicate with you about your orders, and provide customer support.
  • Improving Products and Services: We use usage data and feedback to analyse trends, enhance the functionality of our products and services, and improve user experience.
  • Communication: We may use your contact information to send you updates, promotional offers, newsletters, and other communications related to OmLock. You can opt out of receiving marketing communications at any time.
  • Security: We use your information to protect against fraud, unauthorized access, and other security risks.

Information Sharing and Disclosure:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing orders, conducting analytics, and delivering products and services.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any changes to ownership or control of your personal information.

Data Security:

  • We implement security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
  • We use encryption, secure socket layer (SSL) technology, and other industry-standard security protocols to safeguard your information during transmission.

Your Rights and Choices:

  • Access and Correction: You have the right to access and update your personal information. You can review and edit your account information by logging into your OmLock account.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.
  • Data Retention: We retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy:

  • OmLock products and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.

Contact Us:

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].

Thank you for trusting OmLock with your personal information. We are committed to protecting your privacy and providing you with a safe and secure experience.